Nothing changed from one annual staff survey to the next.
Every year, the scores around communication were low.
And every year, the answer was the same, as well – put on more training for managers.
By the time I got involved with this company, there was an unbelievable array of communication workshops available for the leadership. There was one on communicating by email, another on leading teams remotely, and still more on delivering staff briefings, coaching, influencing, and running team meetings.