Working in a team can bring out the best and the worst in all of us. Teamworking can be fun, energising and creative; it can also be draining, conflict-ridden and demoralising.
Communication is at the heart of both effective and ineffective teamworking.
Effective teams thrive on authentic, assertive conversations with lots of healthy conflict. Ineffective teams leave conflicts to fester, allow back-biting between team members and have conversations taking place within cliques rather than between all team members.