CommsMasters Blog

How to Communicate Difficult Messages with Confidence

Few leaders relish sharing difficult messages. 

Fears about what to say, how to deal with other people's responses, and concern for the individuals impacted, can knock even an experienced leader's confidence.

But business is not always plain sailing, and communicating tough messages is an inevitable part of being a leader in any organisation.

At CommsMasters, we've helped empower leaders across many types of industries to handle these conversations well, and given them the tools they need to succeed.

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7 Ways to Develop Your Confidence for Better Conversations

Everyone feels less than 100% confident some of the time and that can have a big negative impact on our conversations.

People who project conversational confidence appear decisive, enthusiastic and in control. This leads other people to trust and respect them which helps to build more confidence, and so the cycle continues. But if you are one of those who struggle to start this cycle of confidence at work, this can lead to feelings of low self-worth.

In workplace conversations, there are a number of tips you can use to engage your audience with more authority. Here are our top tips for having confident conversations.

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