CommsMasters Blog

How to Motivate Your Employees to Change

"People know the truth — that they're literally risking their lives. But we still can't get them to change their behaviours..."

Health & Safety doesn't always get the best press, even when it really is a matter of life and death. Like at this company, involved in heavy industry, where I was talking to the Head of HR. She was exasperated because crucial new safety measures were being ignored.

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How to Reduce Resistance to Change

"But it's not the same as the old place, is it? There just isn't the same atmosphere."

An engineering company that I know had just moved to impressive new offices, far more spacious and stylish than the old ones.

But people were complaining constantly and the employee who made the comment above certainly wasn't alone.

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Is 'Everyday Performance Management' the Future?

"You'd better make this investment worth our while. You're asking us to give up the equivalent of five years of our senior leaders' time to learn how to have better performance conversations. That's a big ask."

I'm not sure I've ever met anyone as sceptical as this director of an engineering firm I worked with a couple of years ago. And I certainly left that particular Board meeting with his words ringing loudly in my ears.

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Do You Secretly Question the Value of Performance Management?

"I've got to let you into a secret. I never liked the whole formal performance management thing – and it's not just because the managers hate me for nagging them about it!"

The Head of HR who made this confession isn't unique.

I've been there myself.

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The Surprising Reason Your People Are Not Resilient

A few years ago, a friend of mine suffered serious stress as her marriage went through a rough patch. She couldn't sleep and couldn't concentrate properly. She began making mistakes at work as well.

To help her get through this difficult period, she decided to give herself frequent opportunities to relax. She treated herself to spa treatments. She made a point of going out for coffee regularly with her friends. And she also joined a meditation class at her local gym and downloaded a meditation app to her phone, so that she could clear her mind daily.

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When Training is the Wrong Answer...

Nothing changed from one annual staff survey to the next.

Every year, the scores around communication were low.

And every year, the answer was the same, as well – put on more training for managers.

By the time I got involved with this company, there was an unbelievable array of communication workshops available for the leadership. There was one on communicating by email, another on leading teams remotely, and still more on delivering staff briefings, coaching, influencing, and running team meetings.

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4 Ways HR Directors Can Reduce Off-Site Training Times

Are you aware that change needs to happen in your workforce, but worried about having to take people off-site for too long to do it? This is one of the main concerns I hear from many clients, but the good news is that real change doesn’t happen in the training room.

 

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Learning to Listen to Your Internal Communication

Anyone who travels regularly by train knows only too well the irritation of that tinny sound emanating from someone else’s headphones.

Today I had that pleasure.

First of all, the repetitive delights of "Twinkle, Twinkle, Little Star" followed by some kind of game that necessitated repeated meowing sounds. Delightful to the toddler listening to it; less so to me!

With adults, I usually ask them to turn down the volume. But it seemed a bit churlish to do this with a two-year-old.

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